Frequently Asked Questions
Please browse these answers to commonly asked questions. If you don't find the answer you are looking for, please contact me.
Purchases & Refunds
You must complete all the sections of a course in order to receive your certificate of completion. In other words, your course progress should be 100%. This means you must go through all the lessons and attempt all the quizzes, even if you fail them.
If you have completed 100% of the course: Login to your profile and select the "Certificates" tab. If your course progress is 100%, your certificate will be visible in this section. Alternatively, go to the course page, scroll down, and it should say "You have finished this course", and you should see a button that says "Certificate". Click the "Certificate" button, and you will be able to download the certificate to your computer, or share it on social media.